Refund policy
Return and Refund Policy Last updated: 19-05-2026
Thank you for purchasing from BrandedCourse.
This Return and Refund Policy explains how refunds work for our digital products, including ebooks, PDF guides, planners, templates, and other downloadable content.
1. Digital Product Policy All products sold by BrandedCourse are digital products. This means that no physical item will be shipped. After purchase, customers receive access to the digital product through a download link, email, or order confirmation page. Because digital products can be accessed, downloaded, copied, and used immediately after purchase, all sales are final once access to the product has been provided.
2. Refunds We do not offer refunds for digital products once the download link, file access, or digital content has been delivered. By purchasing a digital product from BrandedCourse, you agree that you are buying digital content and understand that refunds are not available after access has been granted.
3. Download Issues If you have trouble accessing or downloading your purchase, please contact us and we will help you as soon as possible. We may resend the download link or provide another way to access the product if there is a technical issue.
4. Duplicate Purchases If you accidentally purchase the same product more than once, please contact us within 7 days of purchase. If we can confirm that the duplicate purchase was accidental, we may issue a refund for the duplicate order.
5. Incorrect Product Delivery If you receive the wrong digital product, please contact us within 7 days of purchase. We will provide access to the correct product as soon as possible.
6. Chargebacks and Payment Disputes If you experience an issue with your order, please contact us first before opening a chargeback or payment dispute. We are happy to help resolve download problems, access issues, or order mistakes.
7. Consumer Rights If you are located in the European Union, you may normally have a 14-day right of withdrawal for online purchases. However, this right may not apply once digital content has been delivered immediately with your consent and acknowledgment that you lose your withdrawal right. By purchasing and accessing our digital product, you agree that the digital content is delivered immediately and that your right of withdrawal ends once access has been provided.
8. Contact Us If you have any questions about your order or need help accessing your digital product, please contact us at: Email: info.formecase@gmail.com Website: brandedcourse.com
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