Shipping policy

Shipping Policy Last updated: 19-05-2026

Thank you for shopping with BrandedCourse.

This Shipping Policy explains how delivery works for our digital products.

1. Digital Product Delivery BrandedCourse sells digital products, including ebooks, PDF guides, planners, templates, checklists, and other downloadable materials.

All products are delivered digitally. No physical product will be shipped.

After completing your purchase, you will receive access to your digital product through one or more of the following methods:

  • A download link on the order confirmation page
  • An email with a download link
  • A customer account download area, if available

2. No Physical Shipping Because our products are digital, we do not offer physical shipping.

This means:

  • No shipping costs apply
  • No physical package will be sent
  • No tracking number will be provided
  • No delivery address is required for shipping purposes

3. Delivery Time Digital products are normally delivered immediately after successful payment.

In most cases, you should receive access to your download within a few minutes after your order is completed.

If you do not receive your download email, please check your spam, junk, or promotions folder first.

4. Download Issues If you have trouble downloading or accessing your digital product, please contact us at: Email: info.formecase@gmail.com

Please include your order number and the email address used during checkout so we can help you faster.

5. Incorrect Email Address Customers are responsible for entering the correct email address during checkout.

If you entered the wrong email address, please contact us as soon as possible at info.formecase@gmail.com.

We will do our best to help you access your purchase.

6. Failed or Pending Payments Digital products are only delivered after payment has been successfully completed.

If your payment is pending, failed, declined, or cancelled, your download link may not be sent until the payment is confirmed.

7. Lost Download Link If you lose your download link, please contact us at info.formecase@gmail.com.

We may resend the download link after verifying your order.

8. Technical Problems BrandedCourse is not responsible for delays caused by technical issues outside our control, including but not limited to:

  • Email provider problems
  • Spam filters
  • Incorrect email addresses
  • Payment provider delays
  • Shopify or third-party app outages
  • Customer device or internet issues

However, if you experience a problem, we will do our best to help you access your digital product.

9. Contact Information If you have any questions about your digital delivery, please contact us at:

Email: info.formecase@gmail.com

BrandedCourse Netherlands KvK number: 42039809 VAT number: NL005448661B86